TERMS OF USE

PLEASE READ THESE TERMS OF SERVICE (TERMS) CAREFULLY. BY CLICKING THE "Sign UP" BUTTON OR BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

This agreement is made by and between you and operator of IQFinex and has the legal effect as a legal contract. The operator of IQFinex means the legal entity that, recognized by law, operates the networking platform. The operator of IQFinex may be referred to, individually or collectively, as “IQFinex” in this agreement. “IQFinex” means the networking platform operated by IQFinex, including but not limited to the IQFinex website, with the domain name of IQFinex.com, https://www.iqfinex.com, which is encrypted.

  • INFORMATION COLLECTED BY IQFINEX THROUGH THE WEBSITE

    We provide an online digital asset trading platform for the sale of digital assets (also known as cryptographic tokens or digital tokens or cryptographic currency). Traders conduct trading on our platform with each other; IQFinex as the platform provider is not a buyer or seller in these trades. Traders must open an account and upload digital assets or special digital assets in the equivalent of US Dollars prior to commencement of trading. Traders may request the withdrawal of their digital assets and special digital assets in the equivalent of US Dollars, subject to the limitations as stated in the Terms. While IQFinex has made every effort to ensure the accuracy of the information on our website, the information and content on the website is subject to change without notice and is provided for the sole purpose of assisting users to make independent decisions. IQFinex has taken reasonable measures to ensure the accuracy of the information on the website; however, we do not guarantee the accuracy, suitability, reliability, completeness, performance and/or fitness for purpose of the content of any Services or products available through the website, and will not accept liability for any loss or damage that may arise directly or indirectly from the content or your inability to access the Web site, for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through our platform. IQFinex will not have any liability for the use or interpretation of such information. Users shall prepare devices and bear costs as follows: 1) internet-connected device, including but not limited to computer or other internet-connected terminals; 2) internet-accessing costs, including but not limited to internet fees, rental charges for internet-connected equipments, cellular data fees, etc. While using the Services, you accept the information services provided by IQFinex. You hereby authorize IQFinex to send commercial information to you via e-mail. You acknowledge and consent that the Services are provided by IQFinex according to its current technological capacity and other conditions. While IQFinex has made every effort to ensure continuity and security of the Services, we are unable to completely foresee and hedge legal, technological and other risks including but not limited to force majeure, virus, hacker attack, system instability, flaw in third-party services, act of government, etc. that may result in service interruption, data loss and other losses and risks. When the system platform is unable to operate properly because of the following circumstances and the user is unable to use the services or place order, IQFinex assumes no liability for damages, including but not limited to:

    • System downtime during maintenance as announced by IQFinex platform;
    • Telecom equipment is out of order and cannot transmit data;
    • Due to typhoon, earthquake, tsunami, flood, power failure, war, terrorist attacks and other force majeure factors, IQFinex platform system has obstacle so unable to carry out business;
    • Due to hacker attacks, computer virus intrusion or attack, the telecommunications sector technology adjustment or technical failure, website upgrade, the banks issue, a temporary close due to government regulation, which cause the network and the services interruption or delay;
    • Losses due to technical problems that cannot be predicted or solved by the existing technical forces of the industry;
    • Damages to users or other third parties caused by third partys fault or delay.

    For abnormal transactions, market interruption and other abnormal conditions caused by system failure, network failure, DDos and other hacker attacks and other unexpected factors, IQFinex has the right to cancel the abnormal transaction results, and rollback all the transactions of a certain period of time. Fees may be incurred for part of the Services provided by IQFinex to its users. You shall abide by relevant agreements while use such services. IQFinex may change the fee models and structures of such services as the case may be. IQFinex may also start charging fees on free services. We shall release an announcement or put up a notice on respective page before the above mentioned changes, modifications are made and starting to charge. You shall stop using the service if you disagree on the above mentioned changes, modifications or paid content. Transaction abnormity handing: While using the Services, you agree and acknowledge the possibility of discontinuity and disruption of the Services due to connectivity problems of the digital asset networks or other force majeure. Users shall make sure to provide only correct information. IQFinex does not assume any responsibility of any losses caused by the above mentioned situations due to users providing incorrect information that results in the inability for IQFinex to reach out to its users and explain the handling procedures. You agree, in accordance with operational and security needs, IQFinex may suspend or restrict part of the Services, or start providing additional services. By continuing using the Services, after any changes, additions and deductions of the Services, you continue to agree to the Terms and any other Terms added subsequently. IQFinex has the right to know the real transaction background and purpose of the users who use the product or service of IQFinex, users should provide the real, comprehensive, accurate information required by IQFinex; if IQFinex has reasonable grounds to suspect that the user has provided false trading information, IQFinex is entitled to restrict the user from the use of IQFinex's some or all products and services functions temporarily or permanently.

  • RISKS OF TRADING DIGITAL ASSETS

    Trading of digital assets involves significant risk. The risk of loss in trading or holding digital assets can be substantial. You should therefore carefully consider whether trading in digital assets or any levered or derivative digital assets is suitable for you in light of your financial condition.

    1. There is no assurance that the IQFinex trading market for digital assets will be orderly and stable. You should exercise prudence in trading in digital assets (as well as any other assets). Prices can and do fluctuate on any given moment. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any digital asset or trading position may be subject to large swings in value and may even become worthless.
    2. The user of the service shall bear any losses resulting from the user or users transaction instruction errors (including but not limited to price, quantity and other factors).
    3. The user shall bear any loss resulted in his/her own fault or error, including but not limited to: not in accordance with the transaction prompts operation, not timely trading operations, forgetting or leakage of passwords, passwords are cracked, and/or the users computer is invaded by others.
    4. In the event of a potential loophole in the trading rules that unjustly enriches the user, we will contact the user to recover the gains. The user must effectively cooperate, otherwise, we will take actions, including, but not limited to restrictions on account transactions, freezing account funds, prosecution of the user in a court with right of jurisdiction and other recourse measures. In the event the user does not cooperate, the user will also bear recourse costs.
  • CREATING AN ACCOUNT

    You shall be bound by this agreement once you have filled in information, read and agreed to this agreement and completed the registration process following the instructions on the registration page or you have filled information, read and agreed to this agreement and completed the activation process following the instructions on the activation page, or upon your actual use of IQFinex Service in a way permitted by IQFinex. You may log in IQFinex by your email address or mobile number that you have provided or confirmed or any other means permitted by IQFinex. You must provide your real name, ID type, ID number and other information required by the laws and regulations. If any information you have provided during the registration is inaccurate, IQFinex will not take any responsibility and any loss, direct or indirect, and adverse consequence resulted therefrom will be borne by you. IQFinex accounts can only be used by the person whose name they are registered under. IQFinex reserves the right to suspend, freeze, or cancel accounts that are used by persons other than the persons whose names the accounts are registered under. IQFinex will also not take legal responsibility for these accounts.

  • USERS’ RIGHT AND LIMITATIONS TO LICENSE USE

    We grant you a limited, nonexclusive, nontransferable license, subject to these Terms, to access and use the IQFinex website and Services, solely for approved purposes as permitted by IQFinex. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the IQFinex’s agree that:

    1. All right, title and interest in the Services and associated software, website and technology, including all intellectual property rights therein, are and shall remain with IQFinex;
    2. No right or interest in the Services is conveyed other than the limited licenses granted herein;
    3. The Services are protected by the copyright and other intellectual property laws. All rights not expressly granted in these Terms are reserved.
    4. This website has the right to inquire, freeze or deduct the items and accounts of the user in according to the requirements of any applicable judicial organizations, administrative organizations and military organizations, including but not limited to public security organizations, procuratorial organizations, courts, customs, tax authorities and so on.
    5. Users have the right, in according to the relevant provisions of the site, after the release of information and other contributions, to obtain IQFinex’s reward;
    6. The user has the right to modify the individual account and the information, choose their own nickname and enter the introductory text, to decide whether to provide non-essential items of content;
    7. Users have the right to participate in IQFinex’s online and offline activities;
    8. Users have the right to enjoy IQFinex’s other types of services according to IQFinex website requirements.
    9. If you disagree or are unsatisfied on the changes of the Services, you shall exercise the rights below:
      1. Stop using the Services;
      2. Require termination of the Services IQFinex provided to you through customer support or other channels. After termination, your right to use the Services shall be terminated. Under such circumstances, IQFinex is no longer obligated to deliver any unprocessed information or unfinished services to its users or any other third parties without direct relationship.
  • USER OBLIGATIONS
    1. User shall not use IQFinex to endanger national security or disclose state secrets. User shall not violate the national community and the legitimate rights and interests of citizens, and shall not use this site to produce, copy and disseminate the following information:
      1. Incitement to resist, undermine the implementation of constitution, laws and administrative regulations;
      2. Inciting subversion of state power and overthrowing the socialist system;
      3. Incitement to split the country and undermine national unity;
      4. incite national hatred, ethnic discrimination, destruction of national unity;
      5. Fabricating or distorting facts, spreading rumors and disturbing social order;
      6. To promote feudal superstition, obscenity, pornography, gambling, violence, murder, terror, abetting the crime;
      7. Blatantly insulting others or fabricating facts to slander others, or carry out other malicious attacks;
      8. Damage the credibility of state organizations;
      9. Other violation of constitutional and legal administrative regulations;
      10. To conduct commercial advertising behavior.
    2. the user shall not by any means maliciously register IQFinex website account, including but not limited to profit-making, speculation, cash out, winning and so on for the purpose of multiple account registration. Users may not use other user’s accounts. If the user violates the above requirements, the IQFinex network has the right to take all necessary measures directly, including but not limited to deleting the content posted by the user, canceling the customers star rating, honor and virtual wealth, pausing or seizing the users account, Illegal gains, and even through the form of action to prosecute the user legal responsibility.
    3. Prohibit users in any form to utilize IQFinex network as the place, platform or media to engage in a variety of illegal activities. Without the authorization or permission of the IQFinex Network, the User shall not use any of the commercial activities in the name of this site or in any form of the IQFinex network as a place, platform or medium for engaging in commercial activities. If the user violates the above requirements, the IQFinex network has the right to take all necessary measures directly, including but not limited to deleting the content posted by the user, canceling the customers star rating, honor and virtual wealth, pausing or seizing the users account, Illegal gains, and even through the form of action to prosecute the user legal responsibility.
    4. All the information released in all forms by the user in IQFinex network should comply with national laws and regulations and other relevant provisions of the relevant provisions of the site, in line with social order and vulgar, does not infringe the legitimate rights and interests of any third party, or the user shall bear the responsibility of all the legal consequences by themselves, and if IQFinex therefore suffered losses, IQFinex has the right to recover from the user.
  • SERVICE FEES
    1. The company has the right to set user service charges according to the appropriate rules. IQFinex also has the right to formulate and adjust the service fee, and set specific service charges to the user to use IQFinex services.
    2. Unless otherwise stated or agreed, the user agrees that the IQFinex network has the right to deduct the above-mentioned services directly from the assets of the user account.
  • CHANGE OF SERVICE, INTERRUPTION, TERMINATION, RESTRICTION, FREEZING
    1. IQFinex may change the service content and/or may also interrupt, suspend or terminate the service.
    2. At the time of transfer, IQFinex may transfer the relevant assets under this service to a third party; IQFinex may also transfer part or all of the services under this agreement to a third party to operate or fulfill after our unilateral notice. The specific transferee is subjected to IQFinex’s notice.
    3. In any of the following circumstances, IQFinex reserves the right to discontinue or terminate the services provided to you without notice, including in the following cases:
      1. If the personal information you have provided is not true, or inconsistent with the information at the time of registration and failed to provide reasonable proof (please remember, according to the laws or regulations you should submit the true information);
      2. If you violate the relevant laws and regulations or this agreement;
      3. If required by any provisions of the laws and regulations, as well as the requirements of the competent government authorities;
      4. If for security reasons or other necessary circumstances.
    4. IQFinex has the right to charge any fees or outstanding due in accordance with this agreement. If you do not pay in full and on time, IQFinex reserves the right to interrupt, suspend or terminate the service.
    5. You may close your account at any time. You will still be obligated to fulfill your responsibilities on any pending transactions. In addition, you are responsible to IQFinex for any fees incurred before the closure. IQFinex may also terminate your account at any time and at our sole discretion, upon notice to you by email or other communication. IQFinex may also suspend your access to the Services if it suspects that you have failed to comply with these Terms, pose an unacceptable fraud or regulatory risk to IQFinex, or if you provide any false, incomplete, inaccurate or misleading information. IQFinex will not be liable to you for any losses incurred in connection with IQFinex's closure or suspension of your account.
    6. You agree, to safeguard the security of your account and the digital assets within, IQFinex reserves the rights to freeze part or all of your assets (or in other words, to restrict you from accessing part or all of the Services) under the circumstances that IQFinex thinks your account is exposed to potential risks according to these Terms, laws, regulations, legal instruments, government requests dependent on administrative functions and powers and other conditions that IQFinex thinks fit. The reverse process is called “unfreeze”, which means IQFinex stops freezing the frozen account. IQFinex reserves the right to determine whether to unfreeze partially or wholly when users request to unfreeze. You shall fully understand the request to unfreezing account may not be necessarily accepted, and before unfreezing the account, you shall cooperate with us on identity verification or other relevant requirements, and provide including but not limited to identity information, identity card, passport, other valid identity documents and other documents or information required by us.
    7. The Company may suspend or terminate your account or use of the Service, or the processing of any digital asset transaction, at any time if it determines in its sole discretion that you have violated this Agreement or that its provision or your use of the Service in your jurisdiction is unlawful. USE OF THE SERVICE BY CITIZENS, RESIDENTS OR PERSONS LOCATED IN THE UNITED STATES OF AMERICA, NORTH KOREA IS PROHIBITED. By accessing and using IQFinex and any of its services, you acknowledge and declare that you are not on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions List and its equivalent. IQFinex maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries
  • CHANGE OF SERVICE, INTERRUPTION, TERMINATION, RESTRICTION, FREEZING

    It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Regarding the prevention of terrorist financing and anti-money laundering (AML), IQFinex will work with local authorities. But IQFinex is not a financial institution. When using our Services, you acknowledge that your actions are in a legal and proper manner and your sources of digital assets and special digital assets in the equivalent of US Dollars are not from illegal activities. IQFinex may discretionarily or in coordination with local law enforcement authorities seize, restrict or close-out your account, digital assets and special digital assets in the equivalent of US Dollars. IQFinex has a right to request full information from the client about his identity, residence and other information at any time of the KYC / AML procedure (verification). IQFinex reserves the right, at its discretion, to suspend the maintenance of the account in the event that the client has not provided the required information or provided them in incomplete form, including refusing to withdraw the funds requested by the client before providing the required information.

  • PRIVACY POLICY

    IQFinex respects the privacy of its users. The IQFinex Privacy Policy, available separately, describes how IQFinex collects, stores, discloses and uses information that pertains to Your privacy. You consent to IQFinex’s use of your information under the terms of the IQFinex’s Privacy Policy. IQFinex’s users’ information in these Terms means information that is in compliance with laws and regulations and conforms to the following scopes:

    1. Information provided to IQFinex by users during account creation;
    2. Automatically recorded information (including but not limited to IP address, cookies, browsing history, etc.) while users accessing the Services through website and mobile apps;
    3. Information legally acquired from business partners;
    4. Information acquired through other legal channels。

    IQFinex undertakes that:
    we will not disclose any name, password, phone number and other information to any third party without acquiring user’s permission beforehand or legal causes. User information will be partially or wholly disclosed under below circumstances accord to legal requirements:

    1. User information will be partially or wholly disclosed under below circumstances accord to legal requirements;
    2. Required by user, disclose to user himself/herself or other third parties; Required by administrative and judicial authorities, and other third parties as prescribed by law, according to laws and regulations;
    3. Other disclosure according to laws and regulations。
  • PRIVACY POLICY

    You shall indemnify IQFinex and our agents (if any), employees, officers, directors, affiliates, subsidiaries and successors, and hold them harmless from and against all third-party claims except those resulting solely from IQFinex’s breach of these Terms. Similarly, IQFinex shall indemnify and hold harmless you and your agents, employees, officers, directors, affiliates, subsidiaries and successors from and against all third-party claims except those resulting solely from your breach of these Terms.

  • REFUSAL TO GUARANTEE AND DISCLAIMER
    1. IQFinex network, as a third party platform for "network service provider", does not guarantee the information and services provided in this the site platform can fully meet the needs of users. IQFinex.com shall not be liable for errors, insults, defamation, nonfeasance, obscenity, pornography, or blasphemy that may occur during the process of acceptance of the IQFinex web service.
    2. Based on the special nature of the Internet, IQFinex network does not guarantee that the service will not be interrupted, and the timeliness of the service, security are also not guaranteed, and IQFinex network do not bear the responsibility which is not caused by IQFinex network. IQFinex network tries to provide a safety network environment to the users, however, IQFinex network does not guarantee that the site or its servers are free of viruses or other potentially harmful factors; therefore, the user should use the industrys recognized software to check and kill any virus in the files downloaded from IQFinex network.
    3. IQFinex network is not responsible for the failure of preservation, modification, deletion or storage of the information released by the user. Nor will IQFinex network be liable for the typographical errors, negligence, etc. not intentionally caused by IQFinex network. IQFinex net has the right but no obligation to improve or correct any omission, error of any part of this site.
    4. Unless the IQFinex network is expressly agreed in writing, the IQFinex Network shall not guarantee the accuracy, completeness, reliability of any content, such as, but not limited to, advertising from the Site in any manner (including but not limited to, containing, connecting, by way of, or downloading) from the Site; IQFinex network is not responsible for any products, services, information or materials purchased or obtained by the user according to the content information on this website. The user bears the risk of using the content of this website.
    5. The user comments published by users in IQFinex network, are only on behalf of the users personal point of view. It does not mean that this site agrees with their views or confirm their description. This site does not bear any legal responsibility caused by any user comments.
    6. The user comments published by users in IQFinex network, are only on behalf of the users personal point of view. It does not mean that this site agrees with their views or confirm their description. This site does not bear any legal responsibility caused by any user comments.
    7. In regards to notices issued to the users, IQFinex will deliver these notices through a formal page announcement, station letter, e-mail, customer service phone call, SMS or regular mail delivery. IQFinex network does not bear any legal responsibility for any winning, discount activities or information which are delivered not by above channels.
    8. IQFinex has the right to adjust the recharge, commission, transaction and other fees according to market conditions, and have the right to decide the termination of the free promotion period.
  • ARBITRATION

    ou and IQFinex agree to arbitrate any dispute arising from these Terms or relating to the Services, except that you and IQFinex are not required to arbitrate any dispute in which either party seeks other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. ARBITRATION PREVENTS YOU FROM SUING IN COURT. You and IQFinex agree that you will notify each other of any dispute within thirty (30) days of when it arises, that you will attempt informal resolution prior to any demand for arbitration. In any arbitration, the parties will not seek discovery from each other, and the arbitrator shall not allow parties to engage in discovery; rather, each party shall disclose the evidence supporting their positions at some mutually agreeable time and date prior to the final hearing. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by these Terms. You also agree not to participate in claims brought in by a private attorney general or representative capacity, or consolidated claims involving another person, if IQFinex is a party to the proceeding. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then that language shall be deemed to have been dropped from these Terms and the remaining obligations relating to arbitration shall continue in full force and effect.

  • SEPARABILITY

    If any provision of this Agreement is deemed to be unlawful, invalid or unenforceable for any reason, such provision shall be deemed to be divisible and shall not affect the legal effect of any other provision.

  • COMPLAINTS

    If you have any complaints, feedback or questions, please contact our Customer Service at info@iqfinex.com When you contact us please provide us with your name and email address and any other information we may need to identify you, and the transaction on which you have feedback, questions, or complaints.

  • MISCELLANEOUS

    These Terms set forth the complete understanding of the parties with respect to the subject matter hereof and supersedes all prior understandings and communications relating thereto. No term or condition of any other document provided to IQFinex which is different from, inconsistent with, or in addition to the terms and conditions set forth herein will be binding upon IQFinex. You represent and warrant that all information disclosed to IQFinex in connection with these Terms are true, accurate and complete.